1. Information we collect
We collect information you provide, information created through your use of Yovela, and limited technical information needed to operate the service.
- Account details, such as your display name and sign-in identifier.
- Player profiles, story choices, messages, creations, reports, and support requests.
- Device, language, app version, crash, security, and approximate network information.
- Purchase records and entitlement status from an app store. We do not receive your full payment-card details.
2. How we use information
We use information to deliver and personalize interactive stories, maintain continuity, provide customer support, prevent abuse, improve reliability, and comply with law. Where required, we ask for consent before using information for an optional purpose.
3. AI and story content
Yovela uses automated systems to generate and adapt story content. Your prompts, choices, and relevant story context may be processed to create the next part of your experience and to apply safety controls.
We do not claim ownership of the original content you submit. Please avoid entering highly sensitive personal information into a story.
4. Sharing
We share information only with service providers that help us operate Yovela, when you choose to share content, during a business transaction, or when required for safety or legal reasons. We do not sell your personal information.
5. Retention and security
We retain information only while needed for the purposes described here, including account operation, safety, dispute resolution, and legal obligations. We use administrative, technical, and organizational safeguards, but no service can guarantee absolute security.
6. Your choices and rights
Depending on where you live, you may request access, correction, deletion, portability, or restriction of your personal information, and may object to certain processing. You can also manage story history and account settings in the app when those controls are available.
7. Children and international use
Yovela is not directed to children under the minimum digital-consent age in their location. Information may be processed in countries other than yours with appropriate protections where required.
8. Contact and changes
For privacy questions or requests, use the support channel inside Yovela. We may update this policy as the service changes and will provide notice when an update is material.
End of policy
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